Corporate training:
your questions answered.

IMM helps organizations strengthen workforce capabilities, develop effective leaders and improve performance. Its work connects people development with productivity, service quality, strategic execution and sustainable growth.

Training covers workplace effectiveness, professional and personal development, sales and customer experience, supervision, leadership, organizational development, communication, customer service, team development and train-the-trainer skills. Explore the Services page for the full programme areas.

Each engagement starts with your business challenges and desired results. IMM assesses development needs, agrees priorities and success measures, then tailors learning, facilitation and consulting to your organization’s context.

Ingrid Marshall is the founder and principal consultant. She brings 22 years of experience in business training and employee development and holds a master’s degree in Workforce Education and Development.

Engagement options include tailored development programmes, executive retreats, leadership workshops, team interventions, individual engagements and organizational consulting projects. The mix is shaped around your priorities.

Ingrid’s professional background spans education, telecommunications, financial services, business process outsourcing and global call centre operations. Her work includes leadership development, learning design, quality assurance and performance improvement.

Success measures are agreed at the start of the engagement. IMM emphasizes application, follow-through and evaluation to connect development with changes in behaviour and workplace performance. Any ROI calculation depends on the measures and business data available.

Pricing needs to be confirmed with Ingrid for your particular engagement. Share your goals, audience, preferred format and timing so the scope and cost can be discussed.

Discuss your preferred location, delivery format and time zone with Ingrid. Availability, travel arrangements and delivery requirements need to be confirmed for your engagement.

Email ingrid@immworkforceconsulting.com or call +1 876 470 7985 to discuss your needs. The online calendar is not connected yet, and the preview forms do not send enquiries.